Methods of Payment

We accept payment by Sterling and all major credit/debit cards – but not American Express.

Deposits – All reservations must be confirmed with the payment of a deposit.

Bed & Breakfast only – a non–returnable deposit equal to the cost of the 1st nights stay is required on booking.

Car ferry + bed & breakfast – a non–returnable deposit  in the sum of £50.00 per person is required on booking.

Cancellation or Curtailment

Cancellation charges are payable on the date a cancelled stay was due to start and are calculated as follows:

Cancellation charge as a percentage of total booking cost:

56 days or more: deposit only

21-56 days: 35%

7-20 days: 50%

1-6 days: 75%

No show or date of arrival: 100%

We strongly recommend that you take out holiday insurance cover, in the event of cancellation through death, illness, redundancy etc. for you or members of your family.

Isle of Wight Hotels

The Havelock, 2 Queens Road, Shanklin, Isle of Wight, PO37 6AN    01983 862747

Proprietors: David & Ann Bunney

Accessibility Statement    Terms & Conditions

Isle of Wight
Shanklin Hotel